About

I was born and raised in Vietnam and moved to America in 2009. My journey in the beauty industry began as a nail technician. Subsequently, I pursued a Bachelor of Science in Public Health at East Tennessee State University, practicing as a dental hygienist for four years. While delving into beauty and wellness, encompassing areas such as permanent makeup, eyelash extensions, and skincare; a family crisis catalyzed a return to a career in esthetics. Enrolling and attaining the title of esthetician, actively enhancing my skills through advanced classes. Inspired by an unwavering commitment to assisting individuals in understanding their bodies and minds, finding relaxation, and embracing their innate beauty, I have found deep fulfillment within the ever-evolving beauty industry. As a devoted mother of two wonderful children, I am blessed to take a decisive step in 2023 to establish my studio. I love assisting individuals in understanding their bodies and cultivating mindfulness, helping them relax and embrace their natural beauty. Finding fulfillment in the dynamic beauty industry, I'm excited to share my expertise with you in a friendly and professional manner. Fueled by the commitment to support my family and deliver outstanding services to clients, my goal is to establish a strong professional presence in Cleveland, Tennessee. I take immense pride in my profession and am confident that choosing both me and my studio will ensure a sophisticated and exceptional beauty experience for you.

Business Hours

Monday: 9 AM - 6 PM
Tuesday: 9 AM - 6 PM
Wednesday: 9 AM - 6 PM
Thursday: 9 AM - 6 PM
Friday: 9 AM - 6 PM
Saturday: Closed
Sunday: Closed

Cancellation Policy

Terms and Conditions By booking with Bella Chau Day Spa, you acknowledge and agree to the following: A 50% non-refundable deposit is required for all clients, and it will not be returned under any circumstances. Clients can carry the deposit over once and must reschedule at least 5 business days before their service. Reschedules must be made within 2 weeks of current availability. If not possible, clients must fully cancel and pay a new deposit to re-book. Contact your esthetician via email (joanne.n.info@gmail.com) or text (NOT social media) for any service changes. Same-Day Cancellations or arriving 20 minutes late is considered a "no-show," resulting in a full service charge. Being more than 10 minutes late to a wax appointment requires a new deposit and rescheduling. Clients running late must communicate via text, pay for the booked service, and will receive the remaining time. Policies apply to clients with gift certificates. 3 Days or Less Re-scheduling Policy: . Within 3 days, a 25% re-booking fee applies. . Day-prior reschedules forfeit the deposit and require a new 50% deposit. . Same-day cancellations incur a 100% service charge. Bella Chau Day Spa reserves the right to refuse service to anyone not adhering to these terms and conditions.